OPEN BOX NEVER USED. IT COMES IN ITS ORIGINAL BOX BUT THE BOX MIGHT HAVE SOME SIGNS OF TEAR, TAPES, AND CUTS. IT MIGHT COME WITH EXTRA PEANUTS, BUBBLE WRAPS, AND CRAFT PAPER INSIDE THE BOX FOR SAFER PACKAGING. COMES WITH THE USER MANUAL. WE CAN NOT SOLVE A PROBLEM UNLESS WE KNOW THERE IS ONE. WE APPRECIATE YOUR BUSINESS.